Hi,
Please Make sure that your system is configured to control the drive under the USB 3.0 specification.
1-Verify that you have a USB 3.0 host adapter or motherboard.
2-If the motherboard has embedded USB 3.0 ports, be sure the drive is connected to the USB 3.0 ports. Some motherboards have 2.0 ports in one area and 3.0 ports in another.
3-Contact the motherboard or host adapter manufacturer to verify that the proper USB 3.0 controller drivers are loaded correctly.
