WD External Hard drive not recognized in my computer

Excuse my langue, but this is [text deleted]  ridiculous, so many people are having this problem I can see over a thousand people have view this post alone… and there is yet to be a fix for it by you people. I’m really quite fed up with this product and I’m going to return it and buy another brand. You’ve lost a customer, and gained bad word of mouth, nice job! Wiping something your trying to save shouldn’t be an option, thanks.