WD External Hard drive not recognized in my computer but detected in device manager

bionicuae wrote:

Hi, Im having the same problem as mumna460.

 

Recently got the WD Passport 1TB, and everything was good until recently i dropped it while it was plugged into my laptop. The drop wasn’t that bad, it actually fell on my feet from the couch i was sitting on. This is not the 1st time that I’ve dropped it.

 

Well, unless mumna460 dropped his passport, then you don’t have the same problem as he.  You need to understand that a portable drive is a delicate piece of equipment.  Dropping it once, can damage the drive, whether it seems like it has or not.  You will need to go to a data recovery company to recover your data, that’s if it’s recoverable.  If you drop a passport while it’s running and the head hits the platters, you probably won’t be able to recover your data.