WD Elemnt doesn't load

when in plug in my Elemnt to usb the white light on the hard turns on but in my computer there is not this drive

i tired with diffrent cable but it didn’t fix :frowning:

it just happend with no reason and no damage

please help

when i plug it in 

i put my ears on the hard , the voice on hard is like usual and every other days but after 3 min the voice stops and it;s look like we plug it of!

is there any body here to help me?

Try checking if the drive shows on disk management

if the drive is not spinning it could be dead

this same thing just happened to my 1TB, it does not show on the disk management