WD Elements wont connect, please help!

i don’t think it’s a drive letter assignment issue … i’ve had that problem, and the drive just doesent “appear” in Windows 7 (ie. No errors … but the drive is there in computer management > disk management)

Looks like more of a USB driver issue since Windows 7 has encounted an “Error”

I would recommend installing the WD SES Driver 1st, and then connecting the WD Elements USB Hdd.

http://wdc.custhelp.com/app/answers/detail/a_id/5419/~/wd-ses-driver-download-and-instructions-for-recovering-the-wd-smartware

also, a bunch of info regarding External HDD’s not being recognised…

http://wdc.custhelp.com/app/answers/detail/a_id/1708/session/L2F2LzIvdGltZS8xNDIyNzk4NDk5L3NpZC9oTTJCTFZkbQ%3D%3D