Hi Hamlet,
I opened the URL that you shared and found it to be the exact same one that I used to download the latest WD Software / Driver for my drive. As mentioned in my original post, I did go through each Software / Driver update link on the page for my Dirve and found the following hurdles.
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First I installed " WD Universal Firmware Updater for Windows" and installed it as per the direction.
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Then I went inside " WD SES Driver" and installed the latest SES Drivers (WD SES Driver (64-bit)). In the same folder, there is another like / update “WD SmartWare Disk Image for Windows” which I’ve downloaded and when I try to run it as instructed in the page, I run into some problem. So they ask me to copy the downloaded file / folders to the external drive which is drive F: on my computer. Then when I run the WD Smartware as instructed in the instructions, it throws up an error msg.
Please guide me how to get it installed and what to do next.
Thanks