Sorry if this isn’t the right place to ask.
I have a My Passport Essential SE 0740 1TB and an Asus N54SV notebook computer.
While transferring large files via the blue USB 3.0 port, I randomly get an error:
Error 0x80070037: The specified network resource or device is no longer available.
The drive then dismounts and disappears from “My Computer.” Unplugging and replugging the USB cord brings it back.
I have disabled all “power” chokers so there shouldn’t be any disruption in power. Also, all firmwares are up to date.
This error/issue does not occur when I use the USB 2.0 ports.
Transfer speeds are also not up to par. The drive is doing about 20-30 Mb/sec while the same drive gets anywhere between 60-90 MB/sec on my office notebook computer (A53SV).
Any ideas what could be causing the problem?
I have tested this with a coworker’s FreeAgent Go drive and the results are similar. Ok on my office notebook, but the same problems on my home notebook.
