10-26-2011 10:08 PM
I recently purchased a 3 TB WD Elements External Hard drive, its been working perfectly for the past two months (videos), but I accidently plugged directly into a wall (no surge protector) and since then it has been acting up. First it wouldnt even show up in My Computer or Disk Managment, but on a reboot and re-plugin, it shows in My Computer, shows that there is about half used up space (which is correct), but when I try to open any folders I get that message "The request could not be performed because of an I/O device error."
I have no idea what to do, i just formatted a refurbed 2 tb wd hdd and if i have to do it again i just may have to pull out what little hair i have left,
Small note: at some point windows was asking for a driver for the hhd, but i thought wd hdd came with the proper drivers already, im running vista 32 bit
any help would be much much appreciated
10-27-2011 09:24 AM
Are you able to scan the drive for errors using the WD Data Lifeguard Diagnostic software?