Smartware initial backup not completing

WD External Drives WD Portable Drives
3

I have been having the same problem with the following message being displayed for as long as 48 hours before it finally completes a full backup:

“Partial backup accomplished. Remaining files will be added later.”

This is entirely too long, way too much time for my system to have to be powered up!

Can anybody help us???

Thanks in advance for your assistance.

Regards, TheBrew76