03-05-2010 10:34 AM
Just as a general comment: Western Digital has not yet answered my e-mail to them requesting help or answers to my question about why the drive shows all of my data as being in the System category. It has now been a week! There customer service is non existent. And what's up with only 30 days of support from the initial call to them? What is a customer supposed to do after that?
My prior back up was from Acomdata. I called them after three years and they gave me all the help I needed. They never gave me a hard time or asked me for a credit card before they would talk. Now that is great customer service and support. I will go on their web site and buy another drive from them. At least I know they will help me if there is a problem. WD doesn't seem to care about its customers, just about selling product. Well, I'll return their product and spend my money with a competitor.