I have purchased a WD my Passport 500GB USB 3.0 (WDBACY5000ABK) from an Online Retailer - Ebay.in.
I had my WD delivered before 3-4 days. I installed the WD Smartware software included with the Drive and did a Quick Format using WD Quick Formatter (also included).
After that i tested my drive using Diagnostics from WD Smartware.
Quick SMART Status :: PASSED
Quick Drive Test :: FAILED
Complete Drive Test :: Did not run the test.
So, i went through the WD FAQ and downloaded Windows Data Lifeguard Diagnostics and tested my WD
Quck Test :: Failed with error code 07 (which means drive is damaged and needs replacement - went through error codes)
So, as per directions i registered my WD for replacement - RMA.
After generation of RMA, i came across WRITE ZEROS under Windows Data Lifeguard Diagnostics.
I did a FULL ERASE using WRITE ZEROS (took about 4 and a half hours), did a WD Smart Format, checked for all the tests. Its all working fine now.
WD SMARTWARE TESTS ::
Quick SMART Status :: PASSED
Quick Drive Test :: PASSED
Complete Drive Test :: PASSED
Windows Data Lifeguard Diagnostics TESTS ::
Quick Test : PASSED
So, what am i suppose to do, as i have already generated an RMA for replacement bcoz of SMART error (error code : 07 / 0007).
Should i still go ahead and replace my WD?
Also, what if after cancelling RMA, i get some error or fault in the later phase and i need to replace the drive. Will i be able to do that?
