I have an My passport 1tb which got problem now and having 2 yrs warrenty period more. I raised a call and they told that replacement is possible. But that product is not a fresh buy but a refreshed one after 32 checks. I have purchased many products with replacement warrent and I received a new and genuine one eg: is a linksys router
So according to my view replacement should be with a new one.
But I have experienced a different approach with Seagate.
“WITH THE SAME NAME REPLACEMENT WARRENTY” they have replaced with a fresh HDD for 3 cases.That is the surerity. Here what they have mentioned in the buying technigue is strictly a marketing startegy. Just fooling customers by giving wrong publicity.
“Replacement warrenty” means it should be replaced with a fresh one. I will never choose WD again.