I have a slightly different problem. Unfortunately, my Passport fell off a table this afternoon about one foot from the floor. Everything was working fine until this occurred. Now, when I connect to a computer, the blue light on the side comes on, it sounds as if the disk is spinning, but Windows 7 no longer sees the drive. There is no error message. I plugged a second Passport in using the same USB cable and everything worked properly. Device Manager (Disk Drives) indicates that the driver is working properly.
Any ideas for further trouble shooting, or how can recover the voluminous data? Thanks
