Greetings!
I purchased WD MY Passport Essential 500gb Serial [deleted] drive on 1st July 2011.
After 2 days it malfunctioned.
I created an RMA [Deleted] and got a replacement drive after 35 days.
I registered it soon via WD Smart Ware.
Now on 6th Feb 2012 my replacement drive with Serial [deleted] which i received under RMA [Deleted] failed.
I checked the warranty of the replacement drive online and it showed OUT OF WARRANTY but the drive i originally bought [deleted] was still under warranty
So i created an RMA [Deleted] under the original Serial [deleted].
The drive reached the warehouse on 5th March 2012 according to AFL Courier Service.
Still WD shows nothing whether they have received it or not.
I contacted their online support and they told they can replace the drive once.
My drive is still under warranty though they reduce warranty period by one year every time i create an RMA.
My question is will i receive a replacement drive or not ?
Hoping for an answer
Thanks!
Thanks!
I was in constant contact with the WD representatives through online support.
One of their representatives contacted me through phone regarding this case.
After i narrated my whole incident, within a week i got a replacement drive
I must say WD has one of the best RMA procedures.
I’m new to this but would you know how to use my wd passport essential as a ram on my windows 7 PC I try ed it I went to the settings and hit reabyboost/speed up your system but I get this text: this device cannot be used fro readyboost - this device does not have the required performance characteristics for use in speed up your system
my device is: a wd passport essential
Hello Friend!
I am sorry to say but we can’t substitute a much slower hard disk drive for a RAM.
I haven’t used Windows 7 (I am a Windows XP user) but as my hunch directs, the utility as you say may require a flash memory based module (pen drives, SSD’s) for it’s operation and my passport essential is a typical magnetic disk drive.
Even if we still use flash memory modules, they can’t replace RAM because the utility as you may say will use the module as a “virtual memory” and not as main memory (RAM).
Hope I helped