Sony vaio vgn-fw21L running vista home premium SP2, 3gb ram. Wd passport ultra 2TB product code 0830. When I plug in the drive it appears to mount but it dose not show under computer drive listings. If you look in Device Manager under disk you see displayed “WD passport 0830 usb device” If you l…

Hi Thank you for your suggested actions to attempt to resolve my problem. To prove the drive I connected it to a second laptop…all worked ok so localising the problem to the Laptop. I have tried variouse things including deleting INFCACHE.1 then remounted usb devices…still seeing drive as raw. In…

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Passport ultra 2TB not seen by laptop

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RichSpan September 26, 2014, 2:08pm 3

Hi Gpojo,

Have you formated the drive? - sound like the computer see’s the drive but you havn’t allocated a drive letter or formated.

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