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Goatman
Posts: 1
Registered: ‎03-07-2012
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Accepted Solution

Passport for PC USB connection

I have 2  250 GB Passport for PC with USB connect. The plugs to the drives are loose and come apart easily. Does anyone else have this problem and or a solution to it short off replacing them?

Honored Contributor
Joe_S
Posts: 5,237
Registered: ‎08-04-2010

Re: Passport for PC USB connection

Contact WD about new cables. If the drives are in warranty they will probably just send you new ones. They had a batch of cables that didn't lock in well.

Joe

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