I am frustrated customer and consumer with regards to the products and services offered by WD, i just bought it 3months ago tho its expensive from the rest;
The 3.0 usb plug in which is not consumer friendly
heard a little noise when plug into to my pc, immediately removed since then its only showing up as cd drive. wd only will replace, what will happen to my data??
i TRUSTED WD Quality, if i know wd will not offer data recovery, or so sensitive product, atleast no service to repair i would not bought it.
4. Why such a big company and player do not even repair or recover, that it is an unreliable product and services, all my office data in it and i will be sack if my boss got to know this.
Please help, i have earned my lesson to buy wd product
recovery of such device may take days in some cases, its not like it takes a push of a button to get your data back. WD is not accountable for the loss, but they would provide a replacement for failed equipment if it is still under warranty
a lot of times the problem is due to bad sectors… any drive develops them, just not any drive has encrypted content…