Passport Elite 500G - USB Device Not Recognized...malfunctioned

WD External Drives WD Portable Drives
5

Thanks, Joe.

  1. Yes, I have three USB ports on my laptop and have tried them all, as well as 4 USB ports on my desktop, for the same negative result.

  2. I have other devices (DVD R/W, external drive) with dual cables for additional power, but the 500G didn’t come with the equivalent.