Passport Elite 500G - USB Device Not Recognized...malfunctioned

One more thing. I wonder if the issue isn’t with the cable. Trying with a longer one as you did doesn’t seem to be a god option. Indeed, as it says on the WD support website, the driver my not get enough power then, hence the clicks.

The problem is that I don’t have other cables like this one and I left my docking base at work, so I’ll try tomorrow.

Why I’m suspecting the cable is that there seems to be some loose connection on the computer end (connection message coming up while just touching the USB plug).