When I plug my passport into my computer (I’ve tried multiple computers) the light comes on but i get a message saying USB Device Not Recognized- the device has malfunctioned and Windows does not recognize it. It does not show up in My Computer at all. It has got pictures on it from my daughter’s birth and I need them off…PLEASE HELP! I don’t care about the hard drive…I just want the pictures off of it…I’m DESPERATE!
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