. . . I ran the backup. All of the old files that were backed up on the WD Passport are still grayed out and not accesible. Still cannot retrieve.
On the drive through Explorer, I can see the smartware.swstor file referred to above, it seem to contain the newly backed up files however, not the legacy data that is still grayed out.
There is also a file named Windows Image backup on the drive. Does this imply then that the Windows default file backup was used? Can the Windows default recovery/retrieve be used to access (because the files contained therein are either XML or Hard Disk Image Files)?
Thanks again for any guidance!
