My passport. Password never set before

WD External Drives WD Portable Drives
2

Hi there and welcome to the WD community.

Try to connect the drive on a different computer, also try too connect the unit with a different USB cable and verify if the unit keeps asking for a password. I have not experienced this lets see if another user can share some tips and information on this matter.

I would also recommend contacting support for further assistance:

http://support.wdc.com/country/index.asp?lang=en%22