07-12-2012 06:46 AM
I bought my HDDlike 2 years ago and it worked like a charm since this summer.
I used it on my laptop which was plugged with the charger but no batterie. As I were in India and the electricity system there is not so reliable, I had to face a black-out, but a really quick one. I plugged the battery back into my laptop and since this moment my Passport refuses to work
The computer detects it, I can see it when I use the secure unplug assistant " Passport 070A" but it doesnt appear in the Computer window. I can't access it by any way. I tried to erase it with the windows management tool. but it says that the drive is in read-only access. I tried with WD Smartware. It recognises the drive and shows a small locker icon on it saying "the drive is locked". When I click on it, it asks me if I want to erase, I click yes, it seems to work but nothing change in reality.... I tried with the quick formater too but it says "failure".... I don't know what to do...
A last thing, I can't remember setting up any password when I plugged the drive for the first time and it never asked me to enter one... but in the Smartware window, its said that there has been too many attempts.... strange.
If anyone could help me, that would be awesome ! I know that I certainly wont recover my datas but I would appreciate that my little Passport comes back from its ashes!
Thank you per advance
07-13-2012 10:04 AM
if the drive is under warranty just replace it
the unit seems to have a partition issue
You can also attempt to update the firmware
Try a different computer and see if able to erase with Smartware
12-05-2012 10:50 AM
12-06-2012 10:32 AM
Well you can try recovering the files prior to reformatting
where is the drive detected, device manager or disk management?