Thanks for all your help guys…
Peacenik actually I went there before and I coulnd’t find the drive there.
JPage unfortunatelly I don’t have another cable to test it, it’s my first time to see a 3.0 USB cable… I’m not going to open my drive as it’s brand new. I think I’m gonna ask the support for help.
The thing is I bought this drive from a ebay seller… so, really I don’t know if I should ask the seller help or I should go directly to WD… also don’t know if WD will warrent me since I bought it over ebay.
Another bad side, I bought the drive while visiting USA and only found this faulty when I got back to Portugal
By the way I saw WD have support to Portugal, do they have a factory over Europe (where I should send back the drive)?
Otherwise if I send back the drive to USA and if they send the replacement from USA back to Portugal… I might get hit by customs.
Thanks
