07-04-2011 10:23 AM
When I left my last job, the IT department transferred the contents of my hard drive to the Passport. There were some documents that were important, but I was mostly concerned about my music library, and although it was more difficult than it should have been, I was able to transfer my iTunes.
It's a year later. My hard drive crashed, and I just had it replaced - new operating system installed, etc. I'm broke, and decided that I'd get over losing some music - I thought I could just transfer the library from my Passport again. I plugged it in, and had to mess around with it -- but it looked like my PC had imported the files. When I had the Passport plugged in, my iTunes library was fine. When I unplug it, the library appears but when I try to play a song I get a message saying the file can't be located. (It says the original file can't be found, and asks if I would like to locate it.)
My photos and .pst files are all intact - it's just the music.
Thank you - I'm incredibly frustrated - I can usually find my way to a solution, but this time I'm stuck.
07-06-2011 06:38 AM
This case normally happens because all the files that itunes is playing are located in the passport not in your computer C: drive.
Please see the link below:
07-13-2011 07:03 AM
My passport thinks it is the C: drive - when I try to transfer the music it looks as if it's already on the PC, not the Passport, and I can't seem to reverse it. I've already loaded the music onto my PC - about a year ago - could that be the problem?