My WD USB3.0 is very slow. Read and Write speed is in KB's

Hi,

I recently purchased WD USB3.0 My Passport external hard disk. Intially it was good. But, Now the Read and Write are in KB’s. This is unberable. 

Can any one suggest…what went wrong??

Thanks

Ravi

Hey, you could try a different USB port if available, to determine if this issue is caused by a possible drive failure, you could test the drive on a different computer or use a diagnostic software that is provided by WD as well as running check disk and defragment with the operating system utility if  you are using a Windows computer.