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Occasional Visitor
itsjuugmoney
Posts: 1
Registered: ‎07-02-2012
0

Re: My WD External hard drive not recognised

hey, how did you solve your problem i had the same problem myself i also dropped mines  

Community Manager
Bill_S
Posts: 6,029
Registered: ‎11-24-2009
0

Re: My WD External hard drive not recognised


itsjuugmoney wrote:

hey, how did you solve your problem i had the same problem myself i also dropped mines  



If you dropped your drive, you most likely have physical damage to the drive.  Recovery software most likely won't help.  If you need the data from the drive, then you are looking at data recovery.  And that will be iffy.  If you have the data backed up, then you can RMA the drive.


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Occasional Collector
FKhyber
Posts: 1
Registered: ‎07-04-2012
0

Re: My WD External hard drive not recognized

Please HELP !!!

 

My 1 TB WD HDD is not working ... When I plugged it to my PC the light comes on and the it starts spinning and the security window pops up and asks for password (it is locked) and when I give the password it takes time and slow down the PC and all programs stuck, during this time a hard drive icon shows in my computer named (Local Disk K) with a question mark after 5 or 6 minutes the icon disappear and the security window shows again (it repeats if I give the password for second time).

 

At disk management, my hdd is shown Unknown, Not Initialized and unallocated with black label and it doesn't come online nor initialized. 

 

I don't remember if I dropped it or stepped up on it. 

 

Somebody please help !!! What should I do to get it work ? If I format it would I be able to fully recover the data stored in it?

 

Thank you. 

Valued Contributor
HDDRS
Posts: 271
Registered: ‎01-28-2012
0

Re: My WD External hard drive not recognized


FKhyber wrote:

Please HELP !!!

 

My 1 TB WD HDD is not working ... When I plugged it to my PC the light comes on and the it starts spinning and the security window pops up and asks for password (it is locked) and when I give the password it takes time and slow down the PC and all programs stuck, during this time a hard drive icon shows in my computer named (Local Disk K) with a question mark after 5 or 6 minutes the icon disappear and the security window shows again (it repeats if I give the password for second time).

 

At disk management, my hdd is shown Unknown, Not Initialized and unallocated with black label and it doesn't come online nor initialized. 

 

I don't remember if I dropped it or stepped up on it. 

 

Somebody please help !!! What should I do to get it work ? If I format it would I be able to fully recover the data stored in it?

 

Thank you. 


by no means format the thing. I really dont think there is anything to be done on your end since you had a password setup. if you try using data recovery software you will find out that before the drive is unlocked it is read protected.

it comes down to how important is your data, and is it worth having it recovered. there are ways to get is sorted, but data recovery as a services is far from cheap.

Occasional Visitor
starlights25
Posts: 1
Registered: ‎07-15-2012
0

Re: My WD External hard drive not recognized

Hi just read your comment im having the same problem.  mine hasnt been dropped just moved the hard drive to my sons room to cnnect it there and doesnt recognise it, then took it back to the living room and wont work again.

 

  my trouble shoot is number 2 can you help me please.

Frequent Visitor
mrichards3484
Posts: 1
Registered: ‎07-22-2012
0

Re: My WD External hard drive not recognised

[ Edited ]

When I plug in my external hard drive the light blinks twice then stays lit.  I can hear the hard drive spinning occasionally it will give 2 soft clicks.  The hard drive is not recognized by the computer.  I tried two different laptops and a tablet and still its just lights spins then nothing.  I tried the usb cable in my phone and that is recongized so the cable is good. Have I lost all of my info yet again?

 

My info on the sticker of the hard drive is:

 

WD10TMVV-11BG7S0

 

ATA HARD DRIVE

R//N 701675

DCM EHBV2BBN

DCX XB04G9W70

S/N [Deleted]

 

 

Occasional Visitor
licksipsuck
Posts: 1
Registered: ‎07-23-2012
0

Re: My WD External hard drive not recognised

This may have been covered but I cannot find it anywhere.

 

My problem is that my dog pulled out the usb from my laptop. I only had the windows explorer open, no files were being transfered or in use.

 

Now, when I replugged it into my computer its not coming up. It makes a beep noise (from the laptop) like its connected but nothing.

 

I've looked at disk managment and device management and finally got it to show in explorer as drive f, but everytime I click on it the explorer pane becomes 'Not responding'. I have a lot of info on there I dont wont to lose, (a little more than 1TB on a 2TB Western Digital.)

 

PLEASE HELP????!!!!!????

 

Thanks in advance

 

Daniel

Visitor
Dohjo
Posts: 1
Registered: ‎07-23-2012
0

Re: My WD External hard drive not recognised

[ Edited ]

My external hdd worked perfectly yesterday, but when i turned it on today it stopped being recongized. It's making bumping noises, like its trying to spin. Any idea on how to fix this? It does show up in dics management but not "my computer"

Respected Contributor
Wayne
Posts: 1,078
Registered: ‎12-08-2009
0

Re: My WD External hard drive not recognised

try plugging the drive directly into the wall to make sure it's getting enough power.  if it doesn't fire up, then it's most likely toast.  you can also try all the standard simple tips: connect to another port, or pc, try another cable, try another power adapter...

Occasional Visitor
renoBoi
Posts: 1
Registered: ‎07-25-2012
0

Re: My WD External hard drive not recognised

My problem is that it's recognized as a CD drive by the computer. I did dropped it a couple of times before but that wasn't a massive destructive drop at all. HELP PLEASSSEEE!!!

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