Acer Ultrabook needed to be restored to factory defaults (won’t rant about that here). Backed up files to My Passport. Forgot it was still connected when I did the factory restore. All of the data was wiped and Basic partition was installed on My Passport. The drive is not recognized now on the Ultrabook. I can find it under Storage Management but cannot do anything with it. Have checked the Knowledge Base here and have not found any documentation. Any idea how I can get this recognized by the Ultrabook? I can put the image on it from downloads once I get past this obstacle.
Can you please post a picture of how does it show in disk management?
This will help users have a better understanding of your issue.