My Passport USB 3.0 2 TB didn`t recognize

When i plug drive in USB 3.0 or USB 2.0, power led on, but drive not recognized in Device manager.

Was the drive working before?

Can you feel the drive spinning?

Try checking on disk management if the drive shows there it might need to be formatted.

Please let us know

I have the same problem with my WD  external hard model WD3200ME…

The drive worked before, I had a valued work saved on it…

The drive is spinning…

please help…

N.B.: the drive was working on another laptop not this one

Yes it works for two month.

Drive spined, and power led powered on. But device didn`t appear in device manager and disk manager.

I think the problem in usb controller, but in thise model usb placed on drive board and thise is bad.

I have many personal and corporate data on thise drive, that why i didn`t want to send my drive to service center.

Also in my country(Uzbekistan) there ara no service center.

My warranty didnt void. Can WD send me just hdd board i can replaice it myself?

I have the exactly same issue.

Looking into the device manager it appears with a warning symbil.

I unstalled the driver

Unplugged the drive

Reconnected the drive and got the following error : The driver coudl not be installed

The original message was in french, this is an approx. translation.

It appears under the name “WDSES Device USB Device”

Is the drive Kaputt ?

Or is it worth to look for some driver ?