My Passport USB 3.0 2 TB didn`t recognize

I have the exactly same issue.

Looking into the device manager it appears with a warning symbil.

I unstalled the driver

Unplugged the drive

Reconnected the drive and got the following error : The driver coudl not be installed

The original message was in french, this is an approx. translation.

It appears under the name “WDSES Device USB Device”

Is the drive Kaputt ?

Or is it worth to look for some driver ?