I bought my WD Passport Essential around 6 months ago and I don’t use it for 3 months. The problem is that I forgot the password. I want to erase it (or return to factory settings ). Lossing the data isn’t a problem, there was nothing important. Can somebody help me? I was looking for some document…

Yes, I had to phone to European WD support for help but they answered fast and properly. Just typing the wrong password for 15 times , device offers you to reset the it and return to factory settings. Which means that you’ll lose all data. But this is why I bought this device… it’s safe. I’d appr…

WD Community

My Passport Essential reset

WD External Drives WD Portable Drives

Dalton July 14, 2010, 1:44pm 2

Have you solved your reset problem?

I’m interested in the porocedure.