Hello everyone!
Recently I formatted my laptop to install Windows 8 (had Windows 7 previously), so I had all my data backed up on My Passport Essential. The thing is that when I tried to retrieve all the data to its original places, WD Smartware (v 1.2.x.x) wasn’t able to do so in Windows 8. The option of retrieving to just one folder didn’t work too as it always crashed at the end of the process. I read just a few minutes ago on some post here that it wasn’t possible to retrieve the files to its original places, although it was someone who was trying to do it in a completely new laptop. So I figured out that having mine formatted and a new OS installed, that would be the same thing too. So I decided to update WD Smartware to its latest version (2.2.1) hoping that the retrieval to “its original places” would work. But now with WD Smartware latest version, in the retrieve tab there is no volume I can select to retrieve (as shown in the picture below).
So I pressed the “i” button on the right upper corner to get some help and read that “ Note: When you have a single backed up volume on the selected external device, the WD SmartWare™ software bypasses the Select a volume to retrieve from dialog.” But how comes the “single backed up volume” not showing itself? So looks like I have NO retrieval option. Of course I copied all the data I had backed up on My Passport Essential to C: just by coping and pasting the “WD_Smartware” folder which contains all the folders with partioned data (see picture below),
but it would be a **bleep** of a headache to put back file by file to C: once they’re all dispersed in different folders. Can anyone help me with this one please? Thanks!