I have a 500gb my passport

I HAVE A 500GB MY PASSPORT. I PLUG IT INTO MY COMPUTER, THE LIGHT ON THE EXTERNAL COMES ON BUT WINDOWS ISNT READING. ANY SOLUTIONS????

Do hear or feel the drive spinning?

Try to plug it on a different USB port, use a different usb cable and if possible a different computer.

maybe its incorrectly formatted. Right click on the icon shown in my computer and format.

Go into Disk Management and see if the drive show there. Also make sure you’re not using a cable longer than the one supplied or connecting through a hub.

Joe