I have a similar situation - but I had to re-install Windows 7. I installed the WD anywhere backup software from my external Passport Elite and am trying to restore all my backed up files.
I keep gettin the message that the operating system is not supported. “WD Anywhere Restore cannot be run under this version of Windows.” I know that’s not true because I used it before I re-installed W7.
What am I doing wrong? Do I have to create all the folders - shouldn’t “restore” also restore all the folders?
Any guidance would be appreciated.