How to eliminate potential problems on USB Powered Drives and keep them healthy

I accidentally :neutral_face:dropped my WD My Passport essential on the floor. Now whenever I plug my external HD to any computer it takes 5-10 mins to install its drivers(probably the WD SES Driver). After installing its drivers, the virtual CD appears in the computer but it can’t be opened.  I tried installing and reinstalling all drivers including the WD SES, also tried opening the external HD using SmartWare but it says that my password is invalid. I also have checked the Device Manager and it detects the external HD and the virtual CD. What I’m suppose to do, please do help me. MY THESIS IS ON THE HD AND I WANT TO RECOVER THE WHOLE THING. Please help.