How do I know if auto backup is on?

I backed up all my files, but recently downloaded several video files to my computer…

When I look at the Passport files, those files are not there. It doesn’t appear to be continuously backing up my files.  How do I know if it’s working?

Hi RachaelO, I assume you are referring to the Smartware backup software? If you are using Smartware, you can see status of your backup from the progress bar. You can also manually explore the Smartware backup folder (smartware.swstor) located inside the external drive.