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Occasional Visitor
tristonovich
Posts: 1
Registered: ‎08-18-2013
0

How do I disable drive unlocker on WD my passport?

I read this solution on the WD Community

http://community.wd.com/t5/External-Drives-for-Mac/How-do-I-Disable-Security-feature-on-my-1TB-Essen...

 

but it refers to a "set up" tab on the smartware software which does not exist.  Only tabs are Home, Backup, Retrieve, Settings and Help.  No sub tabs within, and I have updated with the latest version.  

Staff
John012
Posts: 1,579
Registered: ‎03-01-2013
0

Re: How do I disable drive unlocker on WD my passport?

Under settings look for the drive settings option.

 

Follow the steps on the following link:

 

http://wdc.custhelp.com/app/answers/detail/a_id/3741/

 

On the 5th steps shows you how to change/remove the security.

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