HELP WD my passport 1tb beeps

WD External Drives WD Portable Drives
1

Hi,

Two days ago I bought a WD my passport, and transferred all my data (which have been recovered from another HDD with a lot of effort) to it. And yesterday I accidentally dropped it from 50 cm more or less.

Now when I plug it in, it isn’t recognized and it starts spinning, beeps 4 times, stops spinning, starts spinning again, beeps 4 times for several times and then stops spinning and the light stays turned on, but without blinking. I’ve tried letting it drop from 5-10 cm as I read that would work, but still the beeps.

Any help is thanked!

2

Hello,

Based on the information you have provided, I recommend that you contact Western Digital in order to get assistance.

http://support.wdc.com/contact/contact.asp?lang=en