I’m having exactly the same problem and after running diagnostics, I received the following test results :
(Simply my WD Passport doesn’t appear in My Computer. It appears in Device Proprieties, in the control panel under Devices, but not in My Computer so i can’t access to see files inside it.)
| Test Option: | QUICK TEST |
| Model Number: | WD My Passport 0740 |
| Unit Serial Number: | [Deleted] |
| Firmware Number: | 1003 |
| Capacity: | 0.00 GB |
| SMART Status: | Not Available |
| Test Result: | PASS |
| Test Time: | 12:49:54, March 24, 2014 |
What can I do else ?
