First time post.
I also had same problems… actually been having them for months now.
Originally had WD passport 2T with software v1.6 - all worked fine, then I upgraded to new release v2.2 - at this point the backups stopped working (not coping new files but telling me all was ok!!). After reading lots of feedback from users (nothing useful from WD at all - they seem to completely ignore the problem 1000’s of us are having), I uninstalled the software on my laptop and reinstalled from scratch v1.6 (which came with the device). All seemed OK for a few months until about 3 weeks ago the exact same problem started again (I am still using V1.6).
So now it seems I cant go back and I dont want to go forward! - all I can do is go sideways and buy from a different manufacture!!
I am now at the stage where I :-
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can only rely on manual backups.
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have given up completely with WD.
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I am looking for an alternative device to do auto- backups.
As an aside, I was going to buy my kids (who both go off to Uni this year) a WD backup drive each … but hey guess what, that isnt gonna happen now!!
Can anyone recommend a reliable (non WD) backup drive I can buy?
