Let me ask some questions:
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Did you install the security on another PC and then move the drive to your laptop?
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Does Windows Control Panel see the drive?
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Does Windows Explorer see the drive?
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Did you password protect the entire drive or just one folder?
If one folder, can you see the others?
If you installed the security on one PC and then moved the drive to another PC, try moving the drive back to the original PC… The software may install a key on the computer you need to open the drive.
If Number 2 is yes and number 3 is no, then the controller is probably shot. which is what happened to me… it may have taken the partitions with it (as did mine…) If this is the case, you could try software like Partition Magic to see if the files are recoverable…
If Number 2 and 3 are yes… then I appologize, I don’t have any other advice
