External drive not showing up in my computer or disk management

The pics still haven’t been released, there are others pending too. What does it say in Disk Management besides the size? Something like Raw or Unallocated? Frequently when the size is way off like that there is a problem with the drive or it’s boards. Try running the WD DLG utility and see what that shows it’s listed in downloads for your drive. It wouldn’t hurt to check your account and check on the warranty. In the past some were one year and others were 2 years.

Joe