My external drive works fine on my old computer, and on other computers I’ve tried, however when attempting to access through my new HP computer with Windows 8, I mostly get an error message “G:\is not accessible. The request could not be performed because of an I/O device error” Occasionally, if …

Error messages on new computer

John012 March 7, 2013, 2:10pm 4

I understand. Then try testing the unit with the steps I provided on the post above and make sure your data is backed up.