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Visitor
mehdi-h
Posts: 2
Registered: ‎04-02-2012
0

ERROR 1619

[ Edited ]

Hi,

I have emailed the tech guys, but there still hasn't been any reply, its been a week now.

 

I have tried to enable password protection on the drive so that there is a lock whenever there is unauthorised access.
I have been unable to install the drive settings in order to enable this function. I keep getting error code 1619.
All I require is for my drive to be protected, for there to be a prompt screen asking for the password in order to get access to files whenever it has been connected to ANY PC.

FULL product details:
P/N: wdbacx0010bbl-00
S/N: [ removed ]
R/N: c4b

 

Thanks,
Mehdi

 

http://wdc.custhelp.com/ci/fattach/get/340849/1333102851/session/L3RpbWUvMTMzMzQwODQ3MC9zaWQvYkJOT1B...

Honored Contributor
Alucardx23
Posts: 4,266
Registered: ‎01-14-2012

Re: ERROR 1619

Hello, try installing smartware on another computer and follow the link below for the steps to setup the password.

 

http://wdc.custhelp.com/app/answers/detail/a_id/3741/session/L3RpbWUvMTMzMzQ4Njk1NS9zaWQvc2JTckNLVWs...

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
Visitor
mehdi-h
Posts: 2
Registered: ‎04-02-2012
0

Re: ERROR 1619

Hi,

I think that was the problem

thanks :smileyhappy:

Mehdi

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