Hi all. I can’t access my external hard drive 500GB. I plug in the USB and can feel the disk running but the computer can’t read/access the disk/files. I am not a ‘computer’ person so can anyone teach me the steps to troubleshoot my problem? Is my hard drive ‘broken’ or files corrupted or cable prob…

Cannot Access My Passport 500GB

Lecturer2013 April 5, 2013, 3:09am 3

Last i sent it to a computer shop and the answer was hard drive corrupted. I will try your advise and see how it goes. Thanks for the help.