12-15-2010 05:01 PM
When I try to eject my passport essentials 500gb I get this message,
"can not eject wd passport essential because some program is still using it". And I do not know what program could be using it? Please help
12-15-2010 05:20 PM
Something is wirting to it probably. Do you use continuous backup? did you transfer a big fiel just before that?
12-15-2010 06:13 PM - edited 12-15-2010 06:15 PM
Usually your anti-virus is causing that message.
12-15-2010 09:12 PM
I have found it. It is a piece of wd smartware ".swstor". It seems to want to back stuff up. When I am able to close it down then I can safely eject the passport. has anyone dealt with this before, if so what did you do?
12-15-2010 09:47 PM
I don't know if this will help or not. I only used Smartware once and uninstalled it but look at post 5 that is how I configured my drive http://community.wdc.com/t5/My-Passport-for-PC/Nee
12-16-2010 08:11 AM
I resorted to erasing the whole drive (there was not much on it) I went into task manager and stopped all wd processes from running, doubled check in miscoding. and I disabled my antivirus and antiperspirant (Eset NOD 32) but I still am getting " cannot stop passport because another program is using it"
12-16-2010 10:10 AM
update after doing all of the things in my previous post it had started doing it again. went to misconfig "startup" and stopped WDDM Status", so far it seems to have solved the problem. i keeping my fingers crossed.
12-16-2010 12:58 PM
If you don't use the Smartware just uninstall it.