Another 'No writable WD SmartWare partition'

WD External Drives WD Portable Drives
1

Hi,

We’re getting a “No writable WD SmartWare partition” on the WD My Passport. This is using a Mac Book pro - never been used on a PC. Usually used just for back ups. 

Now we have this error. The software opens up automatically when the drive is plugged in. I can also see the previous backups in Finder.

Any idea’s of how to proceed to back up again?

Thanks,

Mark

2

Hello,

Is the drive showing on the desktop?

Are you able to access the drive manually? If yes, try uninstalling the software and install that again.