There is a folder on your passport (access it directly on your computer, not through the quick access) called wdsmartware.swstor. All the dvds I copied are stored there. You have to keep clicking thought b/c they are stored pretty deep (at least in my computer). But once you find them, the dvd copy software remembers that location and copies them there. I have tested several of the ones I copied and they play fine from the passport.