ACCESS & RECOGNITION PROBLEMS with WD MYPASSPORT ESSENTIALS 250MB

HELLO EVERYBODY!

For some unknown reason, my WD Passport Essential is not accessible properly in Windows 7 (ENTERPRISE ULTIMATE 64 bit and 64 bit) & Linux distributions (also 64 bit).
Apparently, due to a blow it has received in some time may have affected internal disk or part of the mechanism of reading / writing.
Sometimes I detect the disc, but, seconds later, it disappears!
I can even hear internally a series of CLICK’s … as if it had a mechanical problem, sometimes I also feel the engine speed up / slow down continuously.
There are a viable solution or another solution is not to throw?
Thanking you all!

P/S: If my ENGLISH in uncomprensible… sorry!!! :wink: (I’m argentine).

Hello,

Since you already try all the troubleshooting steps, we strongly advise you to contact WD for replacement. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en