320gb Hard drive only showing 2gb total@

hi all,

I just pluged in my WD 320gb Hard drive for the first time to my pc and it is showing only 2gb total memory. I haven’t touched anything, only download the software that comes with the drive and plug it in. Does anyone knows what could be wrong?

Also, it wont let me format it.

Thanks

Hi.

Issues like that dont happen very often. What OS do you have, or how old is your computer?

I would recommend calling tech support, since you might check if its defective, in order to replace it.

1-800-275-4932